Managing Users

Users can be accessed from “Users” in the Admin Panel.

A list of all users are displayed with their name, email, and user role. This is where you can add, edit, delete, or reset users. You can also manage Property Admin properties access here (see section "Property Admin Access").

To add a user, click "+ Add a User" and enter all the known fields.

To edit a user, click "Edit". Here you will have the ability to change the name, user role, and add an email signature. Reset user passwords by sending a reset password email to users using the reset links.

Note: Passwords can only be set by the user themselves. New accounts and users requesting to reset their password will receive an email with link and instructions on how to do so.

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Property Admin Access

Users that have the Property Admin user role are able to be assigned to properties by an administrator. This gives the assigned property admin(s) access to the property. 

First, choose the property admin you would like to have access using the "Select Property Admin" dropdown. Use the other three dropdowns to the right to narrow down your property search.

Next, click the checkbox next to the property(s) you would like this user to have access to. Click "Include" to assign the user to all properties.

Then, click on Save at the bottom of the page for your changes to take effect.

Note: Property Admins who do not have access to properties will not be able make edits.